At Yum China, we believe that employees with diverse backgrounds stimulate organizational vitality and offer new perspectives to innovative thinking. In our workplace, differences are understood, appreciated, and encouraged. We are committed to fostering a diverse, inclusive, and non-discriminatory working environment and providing every employee with equal opportunities to achieve their personal best regardless of their race, religion, color, age, gender or gender identity, disability, sexual orientation, citizenship, or nationality.




With a large frontline workforce, Yum China has significant potential to scale the use of digital tools. Our
operational
strategy drives us to actively explore technology innovation opportunities to empower employees, by swiftly
addressing
frontline needs, streamlining RGMs' workflows, and reducing the burden of certain tedious tasks.
To better equip our employees in the AI era, we customized AI-related learning courses, providing 15
dedicated training sessions, which, in 2024, enabled over 30,000 participants to learn and apply AI
tools effectively, continually enhancing their employability and supporting the Company to more
effectively harness the benefits of our digital transformation.



Yum China is committed to prioritizing the growth and development of our employees, and we support
each individual in pursuing their career aspirations. We continuously invest in capability-building
initiatives, adopting a forward-looking approach to establish a comprehensive talent development
system that spans the entire career lifecycle.
This empowers employees to enhance their professional competitiveness, contributing to both personal
success and the Company's sustainable growth. In 2024, we developed and launched the Yum China
Full-Career-Cycle Development System as part of our latest talent strategy. This program is designed
to encourage employees to take a proactive approach in planning their career paths, enhance their
employability, and accelerate the development of high-potential talent.
We cultivate industry-leading talent by leveraging a comprehensive training system and performance
management.
When senior positions are available, we prioritize internal promotions — 100% of our RGMs, District
Managers,
Area Managers, and Market General Managers are from internal promotion. We provide clear career paths for
our
employees. Employees at different functions and levels have access to clear promotion paths through tiered
training programs. For example, we have developed "Bench Planning" talent development program for our
operations
team and developed tailored two-to-three-year accelerated management trainee programs for our marketing and
supply
chain teams. These initiatives have cultivated numerous outstanding industry leaders.

Yum China is dedicated to enhancing employee welfare by offering comprehensive benefits and supports.
The "YUMC Care" welfare program provides holistic employee support. In 2024, the program continues to
focus on four major areas: personal health, family health, financial health, and social health. A series
of new initiatives have been launched to provide employees with multi-level and all-around benefits
protection. We are fully aware that ensuring the occupational health and safety of our employees
is the fundamental responsibility of the Company. We are consistently committed to creating a
healthy and safe work environment, ensuring the safety and well-being of our staff through comprehensive
protective measures.
We uphold the philosophy of "paying for performance and business impact," striving to provide our employees
with competitive compensation and benefits to fairly recognize and reward their hard work and outstanding
achievements. Our Restaurant General Managers (RGMs) and office staff are eligible for variable performance-based pay.


We offer diverse and open communication channels for our employees. Every two years, we conduct an Employee Engagement Survey and regularly gather employee feedback through various channels, activity listening to voices and taking their inputs into consideration to improve decision-making processes. In 2024, the Company frequently engaged with employee representatives through our Employee Representative Conference to review suggestions and refine specific human resource management policies. Additionally, Yum China's Employee Union plays an important role in voicing employee concerns, with over 90% of our employees voluntarily joining by the end of 2024. The Company also creates a variety of formats for employees to voice their suggestions with management. During the reporting period, we engaged employees in upgrading Yum China's core values and actively listened to their recommendations for the Company's development

