People Yum China upholds the "People First" philosophy, caring for our employees, partners and customers. Leveraging our nationwide business network, we provide employment and career development opportunities to hundreds of thousands of employees, while supporting millions of job opportunities across our value chain. We are committed to fostering a respectful and caring workplace for our employees, and to encouraging our partners to protect their employees' rights and well-being. We strive to deliver exceptional experiences to customers, create value together with our partners, and contribute to the sustainable development of the industry and the broader advancement of society.
Highly Relevant
Moderately Relevant
Goals and Commitments
  • At least 50% of our employees are female
  • At least 50% of all employees hired, trained, promoted, and retained are female
  • 100% of critical suppliers are covered by Corporate Social Responsibility (CSR) audit
  • Over 1.5% of full-time jobs are offered to people with disabilities

    Making progress

Achievement Highlights in 2025
Focus Areas
  • Our revitalized corporate culture centered on the core value of "Founder's Mentality with Truth-seeking Pragmatism," emphasizes four key principles: "Restaurant General Managers (RGM) No.1", "Respect and Care", "Integrity and Innovation", and "Customer Mania." By nurturing our organization with this strong cultural foundation, we enhance resilience, align our teams around a shared growth vision, and build the capabilities needed to thrive.
  • We proactively engage with frontline team members to truly understand their needs and challenges. By responding to concerns, addressing pain points, we ease burdens while boosting efficiency for both employees and restaurants.
  • We provide employees with a comprehensive training system and clear career development pathways. We continue to invest in and support employee growth, motivating every team member to surpass their own limits and grow alongside the Company, and create value together.
  • We have built a comprehensive employee support system through robust benefits programs, competitive compensation, meaningful health protection, and an inclusive, equitable work environment—continuously enhancing employees' well-being and the sense of belonging.

As a leading restaurant company with deep roots in China, Yum China places enhancing customer experience and satisfaction at the heart of everything we do. We are committed to continuously improving the customer experience through systematic insights, closed loop management, and cutting-edge technology, while upholding responsible marketing to drive sustainable business growth.

While directly employing hundreds of thousands of employees, Yum China also supports millions of job opportunities in China, including those generated through our suppliers and other value chain partners. We continually inject vitality into local communities, the broader food service sector, and society. We place great importance on protecting the rights and well-being of workers throughout our supply chain. Together with our suppliers, we are committed to building safe, healthy, fair, and respectful workplaces, taking concrete actions to promote social stability and support sustainable economic development in the regions where we operate.